THANK YOU FOR VISITING AND SHOPPING AT OUTSIDE Store Singapore.
FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR SHIPPING POLICY.
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping fees are NOT inclusive in the product price shown on our website.
Shipping fees will be finalized accordingly upon check out, varying the price of your order as well as the country we’re shipping to.
Shipping fees for Local orders above SGD50 (or equivalent value in other currency) will be waive.
Shipping fees for orders below SGD80 (or equivalent value in other currency) will be as below:
- Shipping Fee: SGD3.50
Shipping fees for orders above 3KG (or below SGD 200) will be as follows:
- Shipping Fee: SGD10.00
Do note that these timings are just an average estimation. It can be faster or delayed depending on our local courier partner operation and other situation that is outside of the courier control. (peak sale season, natural disaster, etc)
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Once we ship your item, OUTSIDE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside of Singapore for the time being.
Our Exchange Policy provides detailed information about options and procedures for returning your order.