Shipping & Delivery
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Do note that these timings are just an average estimation. It may expedite or delayed depending on our local courier partner operation and other situation that is outside of the courier control. (peak sale season, natural disaster, etc)
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Once we ship your item, OUTSIDE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
There will be a delivery fee of is $3.50 for orders below $80.
- Malaysia, Indonesia & Philippines: SGD10.00
Shipping fees for orders below SGD500 (or equivalent value in other currency) will be as below:
- For any other rest of the world: SGD50.00
You may simple drop us an email at firstname.lastname@example.org for more information.